Support

Questions, bugs or feedback? Write to contact@tarikbelaid.com. Please include your iPhone model and iOS version — it helps a lot.

The app shows a low chance even on a clear night

The percentage comes from NOAA's short-term aurora forecast for your coordinates. It drops when the auroral oval is far from you, and the app tells you when the sky is likely blocked by cloud. Aurora activity can change within minutes, so check again later in the evening.

My location is wrong or missing

AuroraX needs location access to forecast for your position. Open the Settings app, go to AuroraX, then Location, and choose "While Using the App". Without it, the app cannot compute a local probability.

I'm not getting alerts

Turn on "Aurora alerts" in the app's Settings tab, and allow notifications for AuroraX in the iOS Settings app. Alerts are checked in the background roughly every 30–60 minutes, when iOS allows it, and at most one is sent every three hours.

Where does the data come from?

• Aurora forecast, KP index, solar wind and magnetic field: NOAA Space Weather Prediction Center.
• Cloud cover: Open-Meteo.
• Solar imagery: NASA SDO and SOHO.
• Webcams: their respective operators.

Nothing in the app is simulated — every figure comes from one of these live sources.

Remove Ads and restoring purchases

"Remove Ads" is a one-time purchase in the Settings tab. If you reinstall the app or change device, tap "Restore purchases" while signed in with the same Apple Account. Refunds are handled by Apple at reportaproblem.apple.com.

Deleting your data

Your sightings and settings live only on your iPhone. Deleting the app removes them.